Our support services
- In German, French, and English
- Assistance with technical problems
- Settlement of exchange & repair
- New releases and updates
For support inquiries and training services you have the following options:
or send email to support (at) securosys (dot) ch
If you are already a customer you can reach the Securosys support portal at support.securosys.ch
We offer training to operate, run and maintain Securosys equipment. This includes:
- Basic training for the Primus S500 HSM
- Basic training for the Primus X-Series HSM
- Expert training for the Primus HSMs
Please find details about upcoming trainings here or send email to training (at) securosys (dot) ch .
If you develop applications that require HSMs you can get a developer account with Securosys. With this account you will receive your own partition on a Primus X-Series HSM, a copy of the provider to access the Primus (JCE/JCA, CNG, PKCS#11, openSSL) and the necessary login credentials. This access is for development purposes only.
For more information please contact support (at) securosys (dot) ch .
RETURN OF PACKAGING MATERIAL
You can send us back the packaging material for recycling (Switzerland only). Please contact us via firstname.lastname@example.org